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Refund or exchange policy

We are happy to refund or exchange unused items supplied by us returned within 30 days sent by mailorder. You will be liable to pay carriage and shipping charges providing it is not an error on our behalf. We prefer to be contacted by email, so that we have a record of your requirements. Please refer to receipt for in store returns policy.

Shop Customers - Visiting our stores

Customers visting our store should be aware that we do not keep every size, colour and model of the items shown on our web site in store. We stock a range of different items in the brands shown. We therefore suggest you call or email to check availability before visiting us. Most items are available into our stores on a next day basis.



Carriage, Shipping and Handling

Parcels are sent in the UK by UK mail ( DHL express )on a next day service, or if under 2kg (and under 50 value) by Royal mail. Deliveries take in the region of 2-5 days to arrive to you, as some items arrive to us first from the supplier. It is impossible to specify an exact time for delivery, but if requested we endeavour to deliver a parcel on a specific day. Customers in Scotish Highlands, Northern Ireland and Channel islands, delivery is around 5 days longer and could cost more depending on weight of parcel. We would contact you in this case. Overseas carriage is by Express Priority, and takes 5 - 15 working days.

DELIVERY COST TO THE UK :

  • Goods value up to 24.99 = 2.99 CARRIAGE
  • Goods value up to 149.99 = 5.99 CARRIAGE
  • Goods value over 150 = FREE CARRIAGE.

  • Privacy Statement
    We never ask you for any credit card information. We never disclose any personal information including name, address, email address or telephone number to any third party.

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    HARPERS MOTORCYCLE CLOTHING AND ACCESSORIES
    1149,  London Road,  Leigh On Sea,   Essex,  SS9 3JE   United Kingdom
    Tel: 01702 482016